FAQ

GENERAL

Can I buy a car as a private car buyer?
Yes, but we don't know the Rules & Regulations of your country regarding this.
We cannot offer advice on the method you use to acquire a car or introduce you to a car dealer.
Depending on the country,you may not be able to import some car models.
You need to check your country's registration Rules & Regulations before you begin the purchasing process.

Can I buy a car which are not listed on your stock list?
Yes, you can. If your car can not be found in our stock list, please use Inquiry Form.


INQUIRY

Do you give any warranty for the vehicles?
No, we don't give any warranty, but we disclose any interior/exterior damage,
the distance the car has been driven, etc.
We report this information in accordance with our vehicle grading system(Inspection Grade) by our inspector after doing general maintenance,
so you can understand the condition of the car you are buying.

What time are you available?
Our office hour is from 10:00 am to 6:00 pm every day except Sunday.(Japan time)
You can contact us by e-mail or fax, however it is usually better to send us an e-mail.


SHIPPING

How much is shipping charge?
Shipping charges are subject to change from time to time mainly based on the cost of oil.
This is why we would rather provide a precise shipping charge for you than direct you to use "Freight Calculator" of any kind which often gives you an amount far from the latest and actual shipping charge.

How long it will take to reach car?
It may take about 3 to 5 weeks after car leaves Japanese port depending on the destination.
We use best shipping company for desitnation port as per
We have tie-up with different shipping companies for different destination ports.


PAYMENT

How much do I have to pay?
Price shown on the web is listed by FOB price,but once we have confirmed the unit ,
we will add freight and Insuarance charge and invoice you by CIF price.
Please note that the shipping cost is based upon each vehicle's size and current rate to your country.

How To Make Payment?
We accept all payment via bank wire transfer (T/T) only.
We do not accept any payment by credit card and other mode.
Please note that all bank transfer charges should be paid by customer.

Do you deal with foreign currencies?
You can pay with Japanese Yen or U.S. dollar or pound or the euro.

How can I see the prices in my currency?
You can convert Japanese Yen to other currencies using this currency converter
http://www.xe.com/ucc


AFTER PURCHASING

What is Customs Clearance?
Please contact local clearing agents for details Regulations differs by country.

How much do I pay for Customs Duty?
Custom Duty differs by country. Please contact Customs in your country.